All orders received before 4:00pm on working days (Monday – Friday, excluding bank holidays) will be dispatched the same day.
Orders received after 4:00pm or on weekends and bank holidays will be dispatched the next working day. We will keep you informed every step of the way: you will receive a confirmation email when we receive your order followed by a tracking link once the order has been dispatched. We send you one more email one month after you ordered just to make sure you're happy with everything.
We also promise to have the best prices around. Seen something at a cheaper price? Let us know and we'll match it. More information on our price guarantee can be found here.
All mainland orders over €150 will be eligible for free 1-3 working day shipping, no matter how large or bulky.
On the morning of delivery you will receive an SMS or email specifying the 1-hour window in which to expect delivery.
All EU shipments will be delivered with no import VAT, customs duties or other fees on arrival.